Keep context with the work
Alarms, trends, mappings, equipment relationships, and work-order history should stay connected from expert review through dispatch and customer communication.
About Wattnest
Built for the team responsible for the next service decision.
Wattnest gives HVAC, controls, and refrigeration service companies one view across building data and service history, so experts can prioritize work, prepare technicians, and show customers what comes next.
One operating view
Read-only by design
Built around service workflow
Wattnest operations workspace
Service team view
The product starts with how service teams actually work.
Wattnest is not another isolated building dashboard. It is an operating layer for the people deciding what deserves attention, what the field team needs, and what the customer should see.
Give experts more reach
Senior experts should be able to review issues across customer sites and give technicians better evidence before dispatch.
Fit the existing operation
Findings should connect to dispatch, work orders, planned service, and customer communication instead of stopping in another portal.
Make every handoff clearer
Keep the case, evidence, and recommended next step together as work moves from expert review to dispatch and customer communication.
One system, shaped around the people doing the work.
Each role gets clearer context without losing the source evidence or contractor relationship that gives the work meaning.
See the portfolio and the work it can create
Review open cases, expert capacity, workflow status, planned-service opportunities, and customer-ready service value.
Prioritize recurring conditions across sites
Review source evidence, system context, likely-cause hypotheses, and prior work without moving among disconnected tools.
Start with the case already assembled
Carry supporting trends, alarm history, equipment context, and suggested checks into the existing service workflow.
Make the next step understandable
Share branded status, findings, planned work, and continuing-monitoring decisions without exposing raw BAS data.
Tell us where service context gets lost.
Use a short conversation to compare your current workflow with the operating view Wattnest is building.